Hygiene and measures concept COVID-19

                                                                      Updated 19.10.2020

       The protection concept meets the requirements of Article 6a of Regulation 2 on measures to combat the coronavirus (COVID-19).

  • The BAG regulations on hygiene and social distance must be observed at all times outside of the actual therapy. Shaking hands and other greeting phrases with physical contact are strictly avoided.

  • The official BAG flyers are clearly displayed in practice at the entrances, waiting rooms.

  • If you belong to the risk group (high blood pressure, general cardiovascular diseases, chronic respiratory diseases, diabetes, immune diseases, cancer,) then we are not allowed to treat you at the moment. Also if you have fever and / or cough symptoms or generally suspected infectious diseases.

  • Patients are informed about the protective measures by booking an appointment by phone or email and on the practice website.

  • When booking appointments or entering the practice, patients are asked to refrain from entering the practice with fever and / or cough symptoms or generally suspected of an infectious disease and to stay at home or contact a doctor.

  • Patients need to disinfect their hands when entering the practice. In addition to suitable disinfection dispensers, instructions for correct hand disinfection should be visible.

  • In general, outside the therapy room in the waiting rooms, there must be a distance of at least 2 m between individuals. This applies to the treatment- and waiting area.  In practices with several therapists and a large number of customers, it should generally be ensured that when the maximum number of one person per 10 m2 is reached, which is appropriate to the size of the room, no more customers will be admitted.

  • Therapists and staff wash their hands with soap and water or disinfect them regularly using the disinfectant provided. 

  • All employees keep a distance of 1.5 meters from colleagues and outside of the treatment room, also from customers.

  • The anamnesis and counseling only takes place in the treatment room and there should be a 1.5 m distance between the therapist and the patient. The Therapist aswell as the Patient have to wear a proper facemask.

  • In general, the treatment should take place so that a direct droplet infection can be prevented and conversations should be kept to a minimum. In the treatment itself, the social distance cannot be maintained due to personal services with physical contact. Therefore, the patient and the therapist have to wear a facemask to protect both. The patient is asked to bring his own facemask.

  • The therapist should put on a new face mask after each treatment.

  • Because the social distance in the therapy cannot be maintained, the therapist should disinfect the hands before and after the therapy contact, aswell as the Patient.

  • New appointments with the patient will be made in the treatment room.

  • In general, sufficient time must be included in the work planning between the individual patients so that the mandatory disinfection of the work surfaces (including the couch, devices / apparatus) and the infrastructure (including the door handle, patient chair) are possible.

  • The treatment room should be well ventilated after each treatment.

  • The practice ensures a complete documentation of the rooms and therapists for any necessary traceability (who treated who and when and in which practice room). The practice provides the possible data for contact tracing if needed.

  • Disposable wipes and disposable masks must be disposed of safely in closed waste containers.

  • Cotton cloth covers, must be changed after each treatment, stored in a protected container and washed at a temperature of at least 60 degrees.

  • Practice staff who are sick or feel sick are encouraged to stay at home.

  • All practice employees are considerate of others and support the implementation of the protection concept.